Delivery & Pickup Policy

At Garba Dress Costume, we are committed to providing a smooth and reliable delivery and pickup experience for all our customers. Whether you are booking a Garba Dress, Traditional Costume, or Fancy Dress Rental, we ensure timely dispatch and convenient pickup options.

Delivery Timelines

  1. Delhi NCR: Next day delivery available for confirmed orders.
  2. Metro and Air-Connected Cities: Orders are usually delivered within 48 to 72 hours.
  3. Other Locations: Delivery may take 3 to 5 business days depending on the courier service.
  4. Customers are advised to place orders well in advance to avoid last-minute delays.

Shipping Partners

  1. All deliveries are handled by trusted logistics and courier partners.
  2. Tracking details including courier company name and AWB number will be shared with customers once the product is dispatched.
  3. Garba Dress Costume is not responsible for delays caused by courier companies, natural events, or unforeseen issues beyond our control.

Delivery Charges

  1. Standard delivery charges may apply depending on the delivery location and courier service.
  2. Bulk orders for schools or event organizers may be eligible for special delivery rates.
  3. Delivery charges are always communicated clearly before order confirmation.

Pickup Policy

  1. Customers who prefer self-pickup can collect costumes directly from our store locations (subject to availability).
  2. Store pickup timings will be shared at the time of booking.
  3. Customers must bring a valid booking confirmation message or invoice while collecting the order.

Return and Reverse Pickup

  1. Costumes must be returned within the agreed rental period.
  2. Customers can choose either store return or courier return.
  3. Reverse pickup service is available in selected cities at an additional charge.
  4. Customers are responsible for proper packaging of costumes during return to avoid damage.

Important Notes

  1. Delivery timelines are estimates and may vary based on courier service performance.
  2. We recommend placing orders at least 5 to 7 days before the event date to ensure timely delivery.
  3. Garba Dress Costume is not liable for delays due to wrong address details or unavailability of the customer at the time of delivery.

Contact for Delivery Support

📧 Email: support@garbadresscostume.in
📞 WhatsApp: +91 9205271296

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